AmericanAirlines Lounges

Our Premium spaces are being reserved exclusively for our esteemed HEAT Elite Season Ticket Members throughout the 2022 White Hot Playoffs. To reserve your table, please reach out to your account representative.

Make AALounge North Reservation

Make AALounge South Reservation

Featuring some of the finest mixology and top-rated cuisine, there’s something for every palate. A la carte dining features from Executive Chef Jarod Higgins include Mojo Roasted Salmon, Poke Bowls and Chocolate Souffle. HEAT Elite Fans with this exclusive access noted on their tickets can also enjoy popups from some of Miami’s top culinary talent at our Chef Partner Tables that rotate throughout the season. Please note that the AmericanAirlines Lounges require reservations AND membership access, available on a season-long or individual-event basis.

AALounge North Menu AALounge South Menu

Frequently Asked Questions

How do I make a reservation at the AmericanAirlines Lounges?

To make a reservation in the North Lounge, please click HERE. To make a reservation in the South Lounge, please click HERE. Please remember that the Lounges require both reservations as well as membership access. If you have further questions or would like to purchase access, please contact Miami HEAT Manager of Premium Client Services for additional information at

I have a dietary restriction, can I still dine in the Lounge?


If there is a fan in your party with an allergy or other dietary restriction, please alert your server prior to placing your order so we can have a Chef confirm the ingredients and preparation of your desired dish.

What time do doors open for the Lounges?

Premium doors open 90 minutes before tipoff for most HEAT games and 60 minutes before the start of most events. To confirm what time Arena doors open for a specific game or event, please contact Premium Services or your account representative.

Where can I park as a Premium guest?

Click HERE for a map of the parking options available around FTX Arena. Additional options include:

  • FTX Arena Garage: Please note that parking in this garage requires a parking pass for the game/event you are attending. The entrance to P2 is accessible from the South side of the building. After turning onto NE 8th St. (North side), please travel around the perimeter of the arena and follow the P2 Garage directional signage to the entrance. FTX Arena Valet Parking: Guests that wish to valet their vehicle must drop it off in front of the Lexus Gate 4 entrance on the North side of the building. The cost varies per game/event. The Lexus Gate 4 entrance is on
  • NE 8th street. FTX Arena Disabled Parking: Visitors with disabled parking permits can park in P2 for $15-$45 depending on the event, with spots available on a first-come, first-serve basis. Display your disabled parking permit on your windshield and the parking attendants in P2 will direct you to any available disabled parking near one of our elevator landings.